Crisis Services

Font Size: + -

Feedback Print

Cuyahoga County has a robust network of crisis services available:

The 24-hour Suicide Prevention, Mental Health/Addiction Crisis, Information and Referral Hotline operated by FrontLine Service: 988 or (216) 623-6888. This is also the number to call for a Cuyahoga County Diversion Center screening.
Mobile Response & Stabilization Services (MRSS) a comprehensive program available to youth ages 0 to 20 and their families. MRSS staff meet with youth and families in person wherever they are to provide intensive services to address emotional and/or behavioral issues that require intervention. Click here to learn more about MRSS. Click here to learn about OhioRise, a specialized managed care program in Ohio’s Medicaid Department for youth with complex behavioral health and multi-system needs.
Crisis chat: 988lifeline.org/chat
United Way's 2-1-1 HelpLink provides free, professional and confidential information and service navigation to help people understand their options, resolve problems and improve their lives. There is also a chat center available for online assistance.
Cuyahoga County Diversion Center

The Crisis Stabilization Unit operated by FrontLine Service, which has 15 beds total with two reserved for Cleveland Division of Police as diversion beds.
Traumatic Loss Response Team operated by FrontLine Service

St. Vincent Charity Medical Center’s Psychiatric Emergency Department. For more information about hospitalization click here.
Cornerstone of Hope Traumatic Loss Support Group
Northeast Ohio Coalition for the Homeless (NEOCH) Street Card
The Identification Crisis Collaborative (IDCC) Program - Getting one’s own identification documents and official ID can be a confusing and an expensive process for anyone, but it is an especially difficult task for those with low income, facing homelessness, and those facing a multitude of issues to move forward. Without these documents, a person cannot work, get continuing medical care or mental health services, obtain affordable housing, register for school/college, obtain other necessities and benefit from great opportunities. Partially funded by the ADAMHS Board, the Identification Crisis Collaborative program provides assistance with obtaining Birth Certificate, State IDs, and replacement Drivers Licenses to Cuyahoga County residents with low income. The IDCC begun as a program of St Colman Outreach Ministry and is now an independent organization with 30+ area member agencies, churches, outreach centers, shelters sites, rehab facilities where its services can be obtained by residents/patients/clients as well as by eligible members of the public. To find an IDCC site call First Call for Help at 211. For more information regarding the IDCC Program, please call Eileen Kelly, IDCC Director, at (216) 651-0550 Ext 107.

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.